Welcome to Eco Church!
Our help guide will support you in using the Eco Church platform.
If you need guidance in a particular area, please click on the relevant wording below. This will take you to the section you need help with, where you'll find step-by-step instructions and screenshots for you to follow along with.
(Please note, some of the screenshots so show images of the older version of the survey, we are working on updating these throughout 2025).
Your account details:
- Logging into your account
- Registering a new account
- Receiving your account verification email
- Logging out
- Forgotten password
- Personal details
- Changing password
- Changing your email address
- Sharing information with denominational leads
- Removing your account
Registering/joining a church:
- Registering a church
- Registering multiple churches
- Invite someone to join your church team
- Joining a church if your church is already registered
- Leaving a church team
- Multiple individuals can be part of the same church team
- A team member has left your church
- Updating your church details
- Your church is merging or closing
- Registering and applying for an award as a group of churches
Starting a survey:
- Starting a new survey
- Continuing an existing survey
- Selecting a pathway in the 'Buildings and Energy' and 'Land and Nature' categories
- Submitting a survey for an award application
- Printing your survey answers
- Finding a survey once you have submitted it for an award application
- Archiving or deleting a survey
Applying for an award:
- Outline of the award process
- View the status of your award application
- Adding attachments to your award application
- Church leader approval process
- Re-sending your church leader's verification email
- Downloading your Eco Church certificate
- Downloading your Eco Church web badge
- Making an Eco Church donation
- Purchasing an Eco Church plaque
- Applying for a Gold Award
View resources:
Search in our map:
You can also watch our video tutorial for guidance on registering a new account, logging into your account, registering a new church, and joining a church team if your church is already registered, available here.
If you still have a question or need help after looking at the help guide, please fill out our contact form here.