Welcome to Eco Church!
Our help guide will help you navigate the Eco Church platform. If you need guidance in a particular area, please click on the relevant wording below, which will take you to the section you need help with.
Your account details:
- Login and Registering
- Receiving your account verification email
- Forgotten password
- Personal details
- Changing password
- Changing your email address
Registering/joining a church:
- Registering a church
- Joining a church if your church is already registered
- Leaving a church team
- Multiple individuals can be part of the same church team
- A team member has left your church
- Updating your church details
- Your church is merging or closing
- Registering and applying for an award as a group of churches
Starting a survey:
- Starting a new survey
- Continuing an existing survey
- Submitting a survey for an award application
- Printing your survey answers
- Finding a survey once you have submitted it for an award application
- Archiving a survey
Applying for an award:
- Outline of the award process
- View the status of your award application
- Re-sending your church leader's verification email
- Downloading your Eco Church certificate
- Downloading your Eco Church web badge
- Making an Eco Church donation
- Purchasing an Eco Church plaque
- Applying for a Gold Award
View resources:
Search in our map:
You can also watch our video tutorial for guidance on registering a new account, logging into your account, registering a new church, and joining a church team if your church is already registered, available here.
If you still have a question or need help after looking at the user guide, please fill out our contact form here.