Welcome to Eco Church!
Our user guide will help you navigate the Eco Church platform. If you need guidance in a particular area, please click on the relevant wording below, which will take you to the section you need help with.
Please note, we have made some upgrades to the Eco Church platform over August. This means some of the screens you see in the screenshots may not reflect the screen you are now seeing. We hope to have updated the user guide by mid to late September to reflect any changes.
- Login and Registering
- Receiving your account verification email
- Forgotten password
- Personal details
- Changing password
- Changing your email address
- Registering a church
- Joining a church if your church is already registered
- Leaving a church team
- Multiple individuals can be part of the same church team
- A team member has left your church
- Updating your church details
- Your church is merging or closing
- Registering and applying for an award as a group of churches
- Starting a new survey
- Continuing an existing survey
- Submitting a survey for an award application
- Printing your survey answers
- Finding a survey once you have submitted it for an award application
- Archiving a survey
- Outline of the award process
- View the status of your award application
- Re-sending your church leader's verification email
- Downloading your Eco Church certificate
- Downloading your Eco Church web badge
- Making an Eco Church donation
- Purchasing an Eco Church plaque
- Applying for a Gold Award
You can also watch our video tutorial for guidance on registering a new account, logging into your account, registering a new church, and joining a church team if your church is already registered, available here.
If you still have a question or need help after looking at the user guide, please fill out our contact form here.